Thank you for playing with Vegas Partner Lounge.
It appears that you failed to comply with the rules of play regarding the promotion as described in our promotion terms and conditions. We ask you to understand that our policies are designed to ensure fair play in our casino and to allow the continued enjoyment of our generous promotions.
We would be happy to work with you to resolve this matter. You may speak to an accounting representative by contacting us at
http://www.sunvegas.com/language/eng...us/support.asp . In the meantime, your withdrawal balance has been placed back into your casino account so you may resolve this issue.
If you would like to withdraw before meeting the wagering requirements please inform us and we will remove bonuses given before we process your withdrawal.